![]() I'm really at the point of demanding refunds and saying good bye to all Adobe stuff. I'm wasting so much precious time just looking for solutions to a bunch of bugs and nonsense with Premiere Pro. And considering that I work with my projects on a daily basis, it's driving me mad by now. ![]() This is ridiculous for such an expensive SW. mts files.įor example, I've been working every day with same type of files as source, always used media explorer to import files and just out of the blue I've had videos playing back with double the speed today, I used the change Audio HW trick and after that I have no audio on source preview just on one file, next one is playing out fine and so on. Does anyone at Adobe even care enough to address these issues? I've been having the same kind of problems and bugs that are ages old, and always the fixes are reinstalling, rolling back GPU drivers etc. It's outrageous that YEARS after this has been an ongoing issue the same bugs and issues are still present in CC 2017 versions. If all else fails, you might try transcoding, but I understand that may slow your workflow down quite a bit and is not ideal. Unfortunately, its virtually impossible to support all file types and their sub-flavors from each available device, so sometimes we get into situation where PrPro just doesn't play well with certain media. But it's a pretty elusive bug so it doesn't surprise me if it s behaving differently with different media. I haven't had to delete the cfa/pek files to get it to work, only to re-lauch the app after the initial generation is complete. I've encountered some problems specific to one particular file (very weird), but usually it's specific to files from a particular device using the mts filetype. I'm not trying to excuse the issues here, but there are open bugs around that and they are all basically media specific. pek files deleted, Premiere is forced to re-conform and usually gets it right. Even if I wait patiently for the audio conform bar to finish sometimes there is no audio there! When this happens I close the Premiere project and go to my original source folder and delete the audio conforming information that Premiere has put there. Good luck and let me know if this helped you out.Third and finally, when I have this problem, (and yes, I still have this problem sometimes) I find the problem is that Premiere just hasn't conformed the audio properly. It took me weeks to try and figure out why these files had no sound and finally called Canon and got the instructions I just gave you. ![]() These files will play with sound in Premiere and also Windows Live Movie Maker as well as Windows Media Player. You'll just get the mts files ready to be used. You won't get all those folders that you usually get when you try to take the files off the actual card. It will give your step by step (very simple) instructions how to transfer the files. The camera will ask you which memory slot ( a or b) you want to transfer the files from. So plug the camera into the wall, now turn on the camera in playback mode, next plug the camera into the USB slot on your computer with the cord provided with your camera. ![]() These files need to be processed INSIDE the camera and then transferred into your computer. ![]() Do not do that, leave the card in the camera. You probably were doing what I was doing and taking the memory card out of the camera. The camera comes with a CD which contains a program called "Data Import Utility". Here's how I explained it to someone else with the same problem just in case any of you guys out there are having a problem with no sound. So you have to leave the memory card in the camera. You have to transfer the files from INSIDE the camera. You get a crazy amount of folders containing all kinds of files and sound will never work. I called Canon and found out you can't take the memory card out of the camera and try to transfer the files. I finally figured out how to import the mts files into almost any program and they play perfectly. ![]()
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